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Revitalizing Digital Engagement and Brand Loyalty for Kagome

Project Background

Hyphen Media partnered with Kagome on a social media revamp and ongoing digital programme aimed at strengthening relevance among younger, health-conscious consumers in Hong Kong.

The Challenge

Kagome needed to refresh its digital presence and reposition the brand from a traditional beverage choice toward a more contemporary everyday wellness proposition.

Our Strategy

We shifted the social strategy from product-led broadcasting toward a community and lifestyle approach, supported by stronger visual content and micro-influencer collaborations.

The Impact

  • Brand Perception: Strengthened Kagome's positioning as a modern wellness brand.
  • Community Growth: Encouraged a more active audience and authentic user-generated content.
  • O2O Conversion: Connected social engagement with greater product interest at retail touchpoints.
Back to Case Study

Revitalizing Digital Engagement and Brand Loyalty for Kagome

Project Background

Hyphen Media partnered with Kagome on a social media revamp and ongoing digital programme aimed at strengthening relevance among younger, health-conscious consumers in Hong Kong.

The Challenge

Kagome needed to refresh its digital presence and reposition the brand from a traditional beverage choice toward a more contemporary everyday wellness proposition.

Our Strategy

We shifted the social strategy from product-led broadcasting toward a community and lifestyle approach, supported by stronger visual content and micro-influencer collaborations.

The Impact

  • Brand Perception: Strengthened Kagome’s positioning as a modern wellness brand.
  • Community Growth: Encouraged a more active audience and authentic user-generated content.
  • O2O Conversion: Connected social engagement with greater product interest at retail touchpoints.
About the Project

Client

Kagome

Industry

F&B

Creative

Creative and Design

Digital & Media

Social Media Management, Performance Marketing, Media Planning and Buy

Platforms

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